Frequently Asked Questions

The Qulure Cordless Pressure Washer is designed for quick, everyday cleaning without the weight, cords, or setup of a full-size machine. It’s ideal for cars, bikes, patio furniture, garden tools, and similar tasks. For very heavy buildup or large jobs, a full-size pressure washer may be more suitable.

No. Simply place the filtered suction hose into a bucket, portable container, or other suitable clean water source. The washer draws water directly, so no nearby tap is required. Avoid salt water, dirty water, or water containing chemicals that could damage the pump.

A fully charged battery provides up to approximately 30 minutes of runtime, depending on the spray setting and cleaning conditions.

Yes. Use a suitable, diluted car shampoo or cleaning solution. The washer supports foam cleaning. A Foam Bottle is an Extra Gift unlocked with eligible higher-value bundle options; the bundle selector shows when it is included. Do not pour detergent directly into the water pump or suction hose.

The Base Set contains the pressure washer and its core operating accessories. Promotional items are shown separately as FREE Bundle Gifts. Every qualifying washer bundle receives the standard gift set, and multi-washer bundle quantities scale with the number of qualifying washer sets. Eligible higher-value bundles may also unlock an Extra Gift. The product page and cart show the exact quantities before checkout.

Allow a few moments for the washer to draw water through the hose. Make sure the filter is fully submerged, the hose is securely connected, and there are no bends or blockages. Keeping the filter and nozzle clean also helps maintain consistent water flow.

After use, drain any remaining water, remove the battery, and allow the components to dry. Rinse the water filter with clean water when needed and store the complete set in its case in a cool, dry, frost-free location.

Bundle gifts are promotional products attached to the qualifying bundle in your cart. The standard gift set scales with the number of qualifying washer sets, while selected higher-value bundles may unlock an Extra Gift. If you change quantities or remove a bundle component, the cart automatically recalculates the gifts before checkout.

Your cart recalculates automatically. For example, moving from two washers to one returns the order to the single-washer gift configuration, while adding the qualifying combo product can unlock the combo offer and Extra Gift. The cart always shows the final products, gift quantities, and discounts before checkout.

We accept the secure payment methods displayed at checkout, including major credit and debit cards and other payment options available in your country. Available methods may vary by location.

Yes. Orders may be changed or cancelled within 24 hours of being placed. Please contact us as soon as possible through our Contact Us page. After 24 hours, your order may already have entered processing or fulfillment, and changes or cancellation may no longer be possible.

After completing your purchase, you’ll receive an order confirmation email with your order details. If you don’t see it within a few minutes, check your spam or promotions folder and make sure the email address entered at checkout is correct.

If you notice an error, contact us within 24 hours of placing your order with your order number and the correct address. We’ll do our best to update it before fulfillment begins, but changes cannot be guaranteed once the order has been processed or shipped.

Orders are usually processed and dispatched within 1–3 business days. During peak periods, promotions, or holidays, processing may occasionally take up to 7 business days. Weekends and public holidays are not included.

Estimated delivery times after dispatch vary by destination. Current examples include:

United States: 4–8 business days
United Kingdom: 4–10 business days
Western Europe, including Spain: 6–10 business days
Canada, Australia & New Zealand: 6–12 business days

Other supported destinations have their own delivery windows. These are estimated transit times and do not include processing. The product page and checkout show destination-specific shipping information where available.

Most supported Qulure destinations currently receive FREE tracked shipping. Some destinations have a fixed shipping charge; for example, Moldova and Qatar currently have a $15 tracked-shipping rate. Your exact shipping rate is always shown at checkout before payment.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information when available. You can also check your shipment through our Track Your Order page.

International orders may be subject to customs duties, import taxes, VAT, or other local fees depending on the destination. If these charges are not collected at checkout, they may be charged by local customs authorities or the delivery carrier and are generally the recipient’s responsibility.

Qulure offers a 30-Day Money Back Guarantee. Eligible return requests must be submitted within 30 days of delivery, subject to our Return & Refund Policy. For a full bundle return, the promotional gifts supplied with that bundle should be returned with it. Please contact us before sending anything back so we can provide the correct instructions.

Contact us through our Contact Us page with your order number, name, email address, and reason for the return. Our support team will review your request and provide the next steps. Please do not return the product before receiving return instructions.

Please contact us within 72 hours of delivery. Include your order number, a description of the issue, clear photos or video of the product, and photos of the packaging when relevant. Once reviewed, eligible damaged or defective items may be replaced at no additional cost.

First, check the entire package and all protective compartments. If an item is still missing, contact us with your order number and a photo of everything received so our support team can investigate.

For a full bundle return, please include the promotional gifts supplied with that returned bundle. If a partial return changes bundle eligibility, the refundable amount may be recalculated based on the items kept, subject to applicable law. Contact us before sending anything back.