Frequently Asked Questions

The Qulure Cordless Pressure Washer is designed for quick, everyday cleaning without the weight, cords, or setup of a full-size machine. It’s ideal for cars, bikes, patio furniture, garden tools, and similar tasks. For very heavy buildup or large jobs, a full-size pressure washer may be more suitable.

No. Simply place the filtered suction hose into a bucket, portable container, or other suitable clean water source. The washer draws water directly, so no nearby tap is required. Avoid salt water, dirty water, or water containing chemicals that could damage the pump.

A fully charged battery provides up to approximately 30 minutes of runtime, depending on the spray setting and cleaning conditions.

Yes. Use the included foam bottle with a suitable, diluted car shampoo or cleaning solution. Do not pour detergent directly into the water pump or suction hose.

Yes, when used correctly. Start with a wider spray setting, keep a safe distance, and test a small area first. Avoid using the 0° concentrated spray too close to paint, seals, or other delicate surfaces.

The set includes the cordless pressure washer, 6-in-1 nozzle, 16-foot water hose, water filter, foam bottle, rechargeable battery, charger, and storage case.

Allow a few moments for the washer to draw water through the hose. Make sure the filter is fully submerged, the hose is securely connected, and there are no bends or blockages. Keeping the filter and nozzle clean also helps maintain consistent water flow.

After use, drain any remaining water, remove the battery, and allow the components to dry. Rinse the water filter with clean water when needed and store the complete set in its case in a cool, dry, frost-free location.

We accept the secure payment methods displayed at checkout, including major credit and debit cards and other payment options available in your country. Available methods may vary by location.

Yes. Orders may be changed or cancelled within 24 hours of being placed. Please contact us as soon as possible through our Contact Us page. After 24 hours, your order may already have entered processing or fulfillment, and changes or cancellation may no longer be possible.

After completing your purchase, you’ll receive an order confirmation email with your order details. If you don’t see it within a few minutes, check your spam or promotions folder and make sure the email address entered at checkout is correct.

If you notice an error, contact us within 24 hours of placing your order with your order number and the correct address. We’ll do our best to update it before fulfillment begins, but changes cannot be guaranteed once the order has been processed or shipped.

Orders are usually processed and dispatched within 1–3 business days. During peak periods, promotions, or holidays, processing may occasionally take up to 7 business days. Weekends and public holidays are not included.

Estimated delivery times after dispatch are:

United States: 4–8 business days
United Kingdom: 4–10 business days
Spain, Canada, Australia & New Zealand: 6–12 business days

These are estimated transit times and do not include order processing. Customs, severe weather, peak seasons, or carrier disruptions may occasionally cause delays.

Yes. Qulure offers FREE standard shipping on all orders. If any exceptional delivery charge applies, it will be clearly shown at checkout before payment.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information when available. You can also check your shipment through our Track Your Order page.

Tracking information may take a few business days to begin updating after shipment while the carrier scans the package into its system. Updates may also pause temporarily while your order moves between logistics facilities. If tracking remains unchanged for an unusually long period, please contact us.

International orders may be subject to customs duties, import taxes, VAT, or other local fees depending on the destination. If these charges are not collected at checkout, they may be charged by local customs authorities or the delivery carrier and are generally the recipient’s responsibility.

Qulure offers a 30-Day Money Back Guarantee. If you’re not satisfied with your purchase, you may request a return within 30 days of delivery, subject to the conditions in our Refund Policy. Please contact us before sending anything back so we can provide the correct return instructions.

Contact us through our Contact Us page with your order number, name, email address, and reason for the return. Our support team will review your request and provide the next steps. Please do not return the product before receiving return instructions.

Please contact us within 72 hours of delivery. Include your order number, a description of the issue, clear photos or video of the product, and photos of the packaging when relevant. Once reviewed, eligible damaged or defective items may be replaced at no additional cost.

First, check the entire package and all protective compartments. If an item is still missing, contact us with your order number and a photo of everything received so our support team can investigate.

You can reach our support team through the Contact Us page. We’ll be happy to help with questions about your order, returns, delivery, or product.