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DELIVERY & TRACKING
Clear delivery estimates, tracking, and destination-specific shipping rates.
Most supported destinations currently receive FREE tracked shipping. Moldova and Qatar currently have a $15 tracked-shipping rate. Your exact rate is always shown at checkout before payment.
Orders are normally processed and dispatched within 1–3 business days.
During peak shopping periods, promotions, or holidays, processing may occasionally take up to 7 business days.
Processing time is separate from the delivery estimates below.
FREE tracked shipping currently applies to our supported free-shipping markets, including the United States, United Kingdom, Canada, Australia, New Zealand and supported European/Asian/Gulf destinations.
Moldova: $15 tracked shipping.
Qatar: $15 tracked shipping.
If a destination-specific charge differs, the checkout rate is the controlling rate.
United States4–8 business days
United Kingdom4–10 business days
Canada, Australia & New Zealand6–12 business days
Western Europe, including Spain6–10 business days
Central & Eastern EU8–12 business days
Northern Europe7–12 business days
Southern EU7–14 business days
Switzerland7–10 business days
UAE, Bahrain, Kuwait & Saudi Arabia7–14 business days
Qatar8–14 business days
Japan, South Korea & Singapore5–10 business days
Moldova7–16 business days
Delivery estimates begin after dispatch and are not guaranteed. Customs, weather, carrier disruptions, peak periods, or local delivery conditions can cause delays.
Tracking is provided for every shipment. Once your order is dispatched, tracking information will be sent when available.
Carrier scans can take a few business days to begin updating. You can also use our Track Your Order page.
Please check your delivery details carefully at checkout. If you notice an error, contact us within 24 hours.
We will make every reasonable effort to update the address before fulfillment begins, but changes cannot be guaranteed after processing or shipment.
If tracking has not updated for an unusually long period, contact us and we will review the available tracking information and assist with the carrier investigation where appropriate.
If a package is marked delivered but cannot be located, first check your property, mailbox or secure delivery areas, ask household members or neighbors, and contact the local carrier. Some carriers may mark packages delivered shortly before final handoff.
International orders may be subject to customs duties, import taxes, VAT, or other local charges. Where these charges are not collected at checkout, they may be charged by local authorities or the carrier and are generally the recipient’s responsibility unless otherwise stated at checkout.
Contact us at contact@qulure.com.
